Synami Announces New Support Policy: Only Latest Version of iMindQ to be Supported
Skopje, August 2024 – Synami, a leading innovator in project management solutions, today announced a strategic update to its software support policy. Effective 1st September, the company will provide support exclusively for the latest version of iMindQ.
This decision reflects Synami’s commitment to delivering the highest quality user experience and ensuring that all customers benefit from the most advanced features, security updates, and performance improvements available.
Key Reasons for the New Support Policy:
- Enhanced Security: By supporting only the latest version, we ensure that all users benefit from the most recent security patches and updates, protecting their data and operations against emerging threats.
- Improved Performance and Stability: The latest version of iMindQ features multiple optimizations and enhancements to deliver a smoother, more reliable user experience.
- Access to New Features: Focusing support on the latest version enables us to concentrate our development efforts on introducing new features and functionalities that address the evolving needs of our customers.
- Streamlined Support Experience: This policy allows our support team to deliver faster, more effective assistance by standardizing on a single, up-to-date version of the software.
“We are confident that this change will greatly improve the overall experience for our users,” said Ljubisha Mladenovski, Product Line Owner at Synami. “By ensuring everyone is using the latest version, we can provide the highest levels of security, performance, and innovation. This transition enables us to focus our resources on continuously enhancing iMindQ and addressing the evolving needs of our customers.”
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Customers currently using earlier versions of iMindQ are encouraged to upgrade to the latest version as soon as possible to continue receiving full support and to take advantage of the latest features and improvements. Detailed instructions and assistance for upgrading are available on our application website at imindq.com/blog/ through our customer support team.
The Synami team is the collective voice behind Synami’s project management solutions, providing guidance, tips, and industry expertise to help teams plan, manage, and deliver projects more effectively.
